Communicating with Clients: How Personality Profiles Affect Your Messaging
‹ BACK TO EVENTSMay 21, 2025 11:30 am
Meet on 6 | 6th Floor Suite 6-180
In this presentation, you will learn how to be a versatile communicator and message with your clients more effectively. Successful and meaningful relationships are possible when we can identify and empathize with different modes of communication. You will learn how to identify your own individual communication style and determine how you are wired. Also, you will be able to assess the characteristics of your client’s and team members’ communication styles and pivot to relate more effectively with them.
Phyllis Harbinger, FASID, NCIDQ, CID, is a Professional Interior Designer, Strategy Coach, Author, Speaker, and Educator. She has successfully run her award-winning firm, Design Concepts/Interiors, LLC, (DCI Studio) which services both commercial and residential clients worldwide since 1993.Â
She is NCIDQ certified, NYS Certified and a Fellow and Professional Member of the American Society of Interior Designers, serving as President of the ASID NY Metro Chapter in 2014-15 and in leadership roles on the National level as the Chair of the ASID Chapter Support Team from 2016-17 and two task force committees since 2018. She has also been a member of the Decorators Club since 2012. Phyllis is a mentor and a tenured Adjunct Assistant Professor of Interior Design at the Fashion Institute of Technology (FIT), her Alma Mater, where she has been teaching Design Studio and Professional Practice for twenty-five years, and is now teaching a Distance Learning Residential Design Studio at the New York School of Interior Design. In 2014, Harbinger embarked on an editorial journey with Wiley Publishing and launched an exciting book The Interior Design Productivity Toolbox, which streamlines the processes and systems for Interior Designers, Students and the Design/Build community. The book is now available on Amazon.com, Wiley.com and Barnes & Noble bookstores as well!Â